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Property Enhancements / Maintenance

Property Maintenance in London

Sealing, small repairs, exterior upgrades and ongoing care that keep every building weatherproof, safe and functional.

Get a maintenance survey

One contractor for the whole building fabric

This page is for managing agents, block managers, landlords and commercial owners in South and West London who need the exterior of a building looked after without running four separate contractors to do it. K & M Roofing Solutions handles planned and reactive maintenance on roofs, roofline, rainwater goods, masonry and external joinery.

The usual problem is not the work itself, it is the coordination. A leak on a Victorian conversion means a roofer, then a plasterer, then a decorator, three sets of scaffold quotes, three invoices and three sets of chasing. We carry the roof and the fabric trades in one team, so you raise it once and it comes back done, with a single itemised invoice.

The second thing that matters in managed property is the paper trail. Every visit produces dated photographs and a written note of what was found and what was done, which is what you need for the service charge, the insurer and the next Section 20 consultation.

Maintenance is also rarely the only thing a building needs. Where a property calls for refurbishment, a loft conversion or an extension as well, the same team handles it, and the full range of property work we take on sets out what that covers.

Benefits

How we work with managed property

One contractor, not four

Roofing, roofline, rainwater, brickwork and external joinery come from the same team, so you raise one instruction and get one itemised invoice instead of coordinating separate trades.

Planned alongside reactive

Visits at intervals you agree with us can sit alongside a route for calling us out to leaks and storm damage, so the predictable work is budgeted and only the genuine emergencies are unplanned.

Documented every visit

Dated photographs and a written record of what was found and what was done, which is what the service charge account, the insurer and the leaseholders need to see.

We know this housing stock

Most of what we maintain is Victorian and Edwardian: parapet gutters, butterfly roofs, lath and plaster, London stock brick and softwood roofline, all of which fail in ways newer buildings do not.

What we offer

Maintenance work we take on

Roof and roofline repairs

Slipped tiles, failed flashings, parapet and valley gutters, fascias and soffits. This is the core of what we do and the source of most reported leaks in managed London blocks. Where a block or a commercial unit needs the flat roof refurbished rather than patched, we do that without emptying the building.

See how we refurbish flat roofs on occupied buildings

Rainwater goods

Gutters and downpipes cleared, repaired, resized and replaced, including the shared valley and parapet gutters between flats that block silently and surface as a damp complaint two floors down.

See our guttering services

Sealing and water ingress

Windows, doors, masonry joints and abutments sealed to stop water getting in and heat getting out. Most of what gets reported as a roof leak on a top-floor flat turns out to be an ingress point somewhere else.

Brickwork and render

Repointing, cracked render made good and spalled London stock brick cut out and replaced, which on an unmaintained elevation is what turns rainwater into internal damp.

External joinery and decoration

Rotten sills, frames and external woodwork repaired or replaced and redecorated, keeping the cyclical redecoration obligation in a lease actually met rather than deferred.

Void and turnaround works

Fast turnaround on empty units between tenancies, when access is easy and the clock is the constraint. We prioritise voids because every week empty is lost rent.

Scope

Planned versus reactive, and why planned is cheaper

  • Planned: gutters cleared before the leaf fall that blocks them
  • Reactive: gutter overflows all winter, wall saturates, damp claim follows
  • Planned: a slipped tile re-fixed from a tower in an hour
  • Reactive: the same tile becomes a ceiling repair and a decoration claim
  • Planned: flashings checked and resealed on a scheduled visit
  • Reactive: emergency call-out rates, out of hours, in the rain
  • Planned: costs known in advance and sit in the service charge budget
  • Reactive: unbudgeted spend, and a Section 20 consultation if it escalates
How it works

How our maintenance service works

1

Portfolio or building survey

We walk the building or the portfolio, record condition with photographs and identify what is urgent, what is cyclical and what can wait. Free, and the basis for everything that follows.

2

Scope and pricing agreed

We agree what the visits cover and how often you want them, and price the work from what the survey found, so you know the cost of a given job before you instruct it.

3

Planned visits

Attendance at whatever interval you have agreed with us, covering gutters, roof, roofline and any cyclical items, without you having to raise each one.

4

Reactive call-outs

Leaks and storm damage are made safe first and then repaired, with the cause reported rather than just the symptom.

5

Reporting

Dated photographs and a written record after every visit, whether planned or reactive, issued in a format you can drop straight into the building file.

6

Larger works quoted separately

Anything beyond maintenance is itemised with photographs and evidence, in a form that supports a Section 20 consultation where one is needed.

Why choose us

Why customers choose K & M Roofing

01

Certified HYDRONYLON applicators, a system most London roofers cannot offer.

02

One team for the whole job, from survey to sign-off.

03

Rated 5.0 by 60 customers on Google.

04

A named contact who knows your buildings, rather than a call centre and a different operative every visit.

05

Transparent pricing with no hidden costs, and a 10-year workmanship guarantee.

Knowledge

Read more before you decide

Common questions

Frequently asked questions

Yes, and that is most of our maintenance work. We look after portfolios of residential lettings, blocks of flats and mixed commercial buildings across South and West London, and a single survey can cover the whole portfolio, with the works then priced and instructed property by property. Instructing us on twelve buildings works the same way as instructing us on one.
An active leak into an occupied flat or a commercial unit comes ahead of routine work in the diary. Make-safe comes first and the permanent repair is scheduled once we know the cause. If water is coming in now, phone rather than email and we will tell you honestly when we can be there. We work across South, West and Central London from Croydon.
Yes. We work on communal roofs, parapet and valley gutters, shared roofline, external walls and common parts, which is where most block maintenance actually sits. We are used to dealing with leaseholder access, notice periods and the fact that a roof defect in a block shows up first as a complaint from the top-floor flat. Reporting is set up so it can be passed straight to leaseholders or to the freeholder.
We carry public liability insurance and provide the certificate and cover level to your office before we start on site, along with our RAMS where the building requires them. Managing agents and block managers generally need this on file before instructing, so we send it as a matter of course rather than waiting to be asked.
Yes, and it is part of the service rather than an extra. After every visit, planned or reactive, you get dated photographs and a written note of what was found, what was done and what needs watching. That record is what supports a service charge line, an insurance claim or a Section 20 consultation, and it builds a condition history of the building over time.
Everything is quoted from what the survey found and itemised, so you know the cost of a given job before instructing it. How the invoicing is split is something we agree with you rather than a fixed system you have to fit into. Market rates for individual items such as gutter clearing at £70 to £150 for a typical London house are indicative 2026 figures rather than our quote, and a binding price from K & M Roofing Solutions follows a free survey.
Yes. We work evenings and weekends where the building needs it, which on commercial premises usually means avoiding trading hours and on residential blocks means avoiding noise restrictions in the lease. It is agreed and priced at quotation stage rather than added afterwards, and we work to whatever access, permit and induction process the building operates.
Yes, and we prioritise them, because an empty unit is lost rent every week it stays empty. Voids are also the easiest time to do the work properly: full access, no occupier to work around and no noise restrictions. We can combine the exterior repairs with making good internally so the unit is ready to re-let in one visit rather than several.
Free on-site estimate

Let us talk about your roof

Tell us what is going on and we will arrange a free survey. No pressure, no hard sell, just honest advice and a clear price.